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Terms of Use

Last Updated: April 2026

Agreement to Our Legal Terms

We are Ascension Africa Hub (doing business as "AskEnam") ("Company", "we", "us", "our").

We operate a platform that provides digital services including financial technology solutions, data-driven services, and online applications, as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at info@ascensionah.com or by mail to:

Ascension Africa Hub
8 The Green #4000
Dover, DE 19901
United States

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Ascension Africa Hub concerning your access to and use of the Services.

If you do not agree with all of these Legal Terms, you are prohibited from using the Services and must discontinue use immediately.

We reserve the right to make changes or modifications to these Legal Terms at any time. Continued use of the Services after updates means you accept the revised terms.

Table of Contents

  • 1. Our Services
  • 2. Intellectual Property Rights
  • 3. User Representations
  • 4. Prohibited Activities
  • 5. User Generated Contributions
  • 6. Contribution License
  • 7. Services Management
  • 8. Term and Termination
  • 9. Modifications and Interruptions
  • 10. Governing Law
  • 11. Dispute Resolution
  • 12. Corrections
  • 13. Disclaimer
  • 14. Limitations of Liability
  • 15. Indemnification
  • 16. User Data
  • 17. Electronic Communications
  • 18. Miscellaneous
  • 19. Contact Us

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such use would violate local laws.

The Services provide a technology platform that connects users with independent licensed healthcare and mental health professionals ("Practitioners").

Ascension Africa Hub does not provide medical or mental health advice, diagnosis, or treatment. Practitioners are independent contractors and are solely responsible for the services they provide.

Emergency Warning

The Services are not intended for use in medical or mental health emergencies. If you are experiencing a medical emergency or considering self-harm, immediately contact local emergency services or visit the nearest hospital.

2. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Services including source code, databases, software, designs, text, graphics, and logos.

These materials are protected by copyright and trademark laws.

You are granted a limited license to access the Services for personal, non-commercial use.

3. User Representations

By using the Services, you represent and warrant that:

  • You have the legal capacity to agree to these terms.
  • You are not a minor in your jurisdiction.
  • You will not access the Services using automated bots or scripts.
  • You will not use the Services for illegal purposes.
  • Your use complies with all applicable laws.

4. Prohibited Activities

Users agree not to:

  • Harass employees or practitioners.
  • Seek emergency medical help through the platform.
  • Record sessions without consent.
  • Attempt fraud or steal sensitive information.
  • Interfere with platform security.
  • Reverse engineer the platform.
  • Use automated bots to collect data.

5. User Generated Contributions

The Services may allow users to submit content such as text, audio, images, or personal health information ("Contributions").

Users confirm that they have the legal right to share such content.

6. Contribution License

You retain ownership of your Contributions but grant us permission to host, store, and process the data to provide the Services.

7. Services Management

We reserve the right to monitor the Services, take legal action against violations, restrict access, and manage the platform to maintain proper functionality.

8. Term and Termination

These Legal Terms remain in effect while you use the Services. We reserve the right to suspend or terminate accounts that violate these terms.

9. Modifications and Interruptions

We may modify or discontinue the Services at any time. We do not guarantee uninterrupted availability of the platform.

10. Governing Law

These Legal Terms are governed by the laws of the State of California, United States.

11. Dispute Resolution

Disputes will first attempt informal negotiation for 30 days before arbitration.

12. Corrections

The Services may contain typographical errors or inaccuracies. We reserve the right to correct these without notice.

13. Disclaimer

The Services are provided on an "as-is" and "as-available" basis. We make no guarantees regarding medical outcomes, counseling results, or AI-generated insights.

14. Limitations of Liability

Ascension Africa Hub will not be liable for indirect damages, lost profits, or loss of data resulting from the use of the Services.

15. Indemnification

You agree to defend and indemnify Ascension Africa Hub against claims arising from misuse of the Services or violation of these terms.

16. User Data

We maintain certain user data necessary for operating the Services. Data may be retained for 7-10 years depending on legal requirements.

17. Electronic Communications

By using the Services, you consent to receive electronic communications and agree that electronic signatures and records are legally binding.

18. Miscellaneous

These Legal Terms represent the entire agreement between you and Ascension Africa Hub.

19. Contact Us

If you have questions regarding these Terms, contact us at:

Ascension Africa Hub
8 The Green #4000
Dover, DE 19901
United States
Email: info@ascensionah.com