Last Updated: April 2026
Ascension Africa Hub (doing business as "AskEnam") ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively referred to as the "Services").
By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect several types of information from and about users of our Services, including:
If you choose to use features that connect you with healthcare or mental health practitioners, you may voluntarily provide health-related information. This information is used only to facilitate services provided by independent practitioners.
We automatically collect certain information when you access the platform including:
We may use the information we collect for various purposes including:
We process your personal data based on one or more of the following legal grounds:
We may share your information in the following situations:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no system is completely secure and we cannot guarantee absolute security of data transmitted over the internet.
We retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Health or clinical related records may be retained for up to 7–10 years depending on legal and regulatory requirements.
Depending on your location, you may have the following rights regarding your personal data:
We may use cookies and similar technologies to enhance user experience, analyze platform usage, and improve our services.
You may choose to disable cookies through your browser settings.
Our Services may contain links to third-party websites or services that are not operated by us.
We are not responsible for the privacy practices or content of such third-party sites.
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to remove such information.
Your information may be transferred and stored on servers located outside your country of residence.
By using the Services, you consent to the transfer of your information to locations where data protection laws may differ.
We may update this Privacy Policy from time to time.
When we make updates, we will revise the "Last Updated" date at the top of this page.
If you have questions or concerns about this Privacy Policy, please contact us:
Ascension Africa Hub
8 The Green #4000
Dover, DE 19901
United States
Email: info@ascensionah.com